Click on one of the people below to find out more information.

Management

Todd Hoffman
Vice President of Service, Parts, & Collision


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Ryan Hoffman
Vice President of New & Pre-Owned Sales and Marketing


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Cathy Klotz
Controller / Office Manager
717-657-1600 x5138


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Mary Pratt-Lauchle
Assistant General Manager
717-833-2501


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Dave Smith
New Sales Manager
717-657-1600


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Marcia Moran
Pre-Owned Sales Manager
717-657-1600


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Karen Crone
Service Director
717-657-1600 X5151


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Edward Stephenson
Parts Manager
717-657-1600


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Josh Bowers
Service Manager
(717)657-1600


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Mark Baynham
Finance Director
717-657-1600 X5104


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Mike Fredericks
Finance Manager & Assistant Used Car Manager
717-657-1600 X5160


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Dustin Hart
Collision Center Manager
717-657-1600 x5012


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Sales

Joe Latshaw
Master Certified Sales Consultant
717-800-2793


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Ben Breneman
Master Certified Sales Consultant
717-470-8275


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Kevin Hunter
Master Certified Sales Consultant
717-746-0975


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Dave Jimison
Master Certified Sales Consultant
717-619-8616


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Devon Gassert
Master Certified Sales Consultant
717-744-0545


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Matthew Walborn
Master Certified Sales Consultant
717-985-7142


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Jim Bibb (RETIRED 22')

Jim served as a team member of Hoffman Ford for over 25 years as a top performing salesperson month after month. We are sad to see him retire but wish him and his wife all the best in the next phase of life.  Jim wanted to let all of his customers know he has enjoyed working with and helping you all over the years but more importantly he has enjoyed being part of your family even more!  

As of October 1st, 2022 , Jim has decided to retire. He will be greatly missed around the dealership by all.  

Please reach out to one of our Hoffman Sales Managers if you have worked with Mr. Bibb in the past as our management team will continue to take care of you. 


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Ed Hoak (RETIRED 21')


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Leslie Johnson (RETIRED 20')


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Milt Watson (RETIRED 20')


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Service

Bob Hockenberry
Ford Service Consultant
Direct Line: 877-867-0725


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Jarrin Black
Ford Service Consultant
877-883-0539


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Desja Arroyo
Quick Lane Service Advisor
877-867-0724


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Ryan Keefer
Ford Commercial & Mobile Coordinator
717-657-1600


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Ryan Fortney
Ford Commercial & Mobile Coordinator
877-867-0726


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Krystal Delano
Ford Service Consultant
877-867-0723


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Wayne Davidson
Service Valet
717-657-1600


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Alex Ramos
Pick Up & Delivery Coordinator
717-657-1600


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David Gould
Service Valet
717-657-1600


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Alexander Pete
Valet


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Christine Kramer
Valet


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Emma Betz
Valet


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Michael Blevins
Service Shuttle Chaffeur
717-657-1600


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Randy Bronstein
Shuttle Driver
717-657-1600


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Ken Jones (Nov. 27, 1960 - June 30, 2022)
(Former) Ford Service Consultant
Direct Line: 877-867-0725

Ken was a beloved member of our Hoffman Ford Family for nearly 35 years. He held many roles at Hoffman throughout his years but his last was that of Commercial Service Advisor working with our fleet and commercial clients. Ken was well loved and respected by everyone that he worked with or came in contact with. Ken will be sadly missed by everyone. 

Nov. 27, 1960 - June 30, 2022

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Business Development Center

AJ Benedetto
Social Media Coordinator
717-657-1600


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Jim Hivner
Business Development Representative
717-657-1600


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Kaleb Huntington
Business Development Representative
(717)657-1600


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Kerri Umipig
Service Appointment Coordinator
717-657-1600


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Caylee Rohrer
Service Appointment Coordinator


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Jessica Chambers
Service Administrator
717-657-1600


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Allison Renshaw
Service Administrator
717-657-1600


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Jilleann Gray
Cashier


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Collision Center

Jennifer Pond
Collision Center Assistant Manager/Estimator
717-657-1600


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Mike Manoni
Collision Center Estimator


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Becca Rittle
Collision Center Specialist
Direct Line: 717-657-1613


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Parts

Dale Glotfelter
Assistant Parts Manager
717-657-1600


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Glen Yakel
Service Parts Consultant
717-657-1600 x5132


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Scott Potteiger
Collision Center Parts Consultant
717-657-1600 x5140


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Kevin Dooling
Ford Parts Specialist
Direct Line: 1-877-883-0539


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Scott Yount
Ford Parts Specialist


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Fleet

Mason Catalone
Commercial/Fleet/Government Sales Manager and Courtesy Deliveries
717-297-1787


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Carl Kautz (RETIRED 20')
Courtesy Deliveries / Fleet Sales

Carl served as a team Member of Hoffman Ford for 41 years. He started in the sales department in November of 1980 and worked his way to becoming the head of the Commercial & Fleet Courtesy Delivery Division for sales department.)     In his free time Carl was an avid visitor to Hollywood casino and still enjoys betting on the horses! Carl technically retired in early 2021 during the Covid pandemic to stay safe as he was  almost 91 years old at that time.       

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Business Office

Marcia Gray
Receptionist


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Sabrina Glotfelter
Title Clerk
717-657-1600


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Christy Ritchie
Warranty Administrator/Cashier
717-657-1600


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Robert Schaefer
Executive Accounting Assistant
717-657-1600


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Tania Phillips
Accounting Assistant
717-657-1600


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Linda Ayala
Cashier
717-657-1600


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