Click on one of the people below to find out more information.
Management
- Todd Hoffman
- Vice President of Service, Parts, & Collision
- Ryan Hoffman
- Vice President of New & Pre-Owned Sales and Marketing
- Cathy Klotz
- Controller / Office Manager
- 717-657-1600 x5138
- Mary Pratt-Lauchle
- Assistant General Manager
- Mary.Pratt@HoffmanFord.com
- 717-833-2501
- Dave Smith
- New Sales Manager
- Dave.Smith@HoffmanFord.com
- 717-657-1600
- Marcia Moran
- Pre-Owned Sales Manager
- Marcia.Moran@HoffmanFord.com
- 717-657-1600
- Karen Crone
- Service Director
- Karen.Crone@HoffmanFord.com
- 717-657-1600 X5151
- Edward Stephenson
- Parts Manager
- edward.stephenson@hoffmanford.com
- 717-657-1600
- Josh Bowers
- Service Manager
- Josh.Bowers@hoffmanford.com
- (717)657-1600
- Mark Baynham
- Finance Director
- Mark.Baynham@HoffmanFord.com
- 717-657-1600 X5104
- Mike Fredericks
- Finance Manager & Assistant Used Car Manager
- Mike.Fredericks@HoffmanFord.com
- 717-657-1600 X5160
Sales
- Joe Latshaw
- Master Certified Sales Consultant
- Joe.Latshaw@HoffmanFord.com
- 717-800-2793
- Ben Breneman
- Master Certified Sales Consultant
- Ben.Breneman@HoffmanFord.com
- 717-470-8275
- Kevin Hunter
- Master Certified Sales Consultant
- Kevin.Hunter@HoffmanFord.com
- 717-746-0975
- Dave Jimison
- Master Certified Sales Consultant
- Dave.Jimison@HoffmanFord.com
- 717-619-8616
- Devon Gassert
- Master Certified Sales Consultant
- Devon.Gassert@HoffmanFord.com
- 717-744-0545
- Matthew Walborn
- Master Certified Sales Consultant
- matthew.walborn@hoffmanford.com
- 717-985-7142
- Zach Pentz
- Master Certified Sales Consultant
- zach.pentz@hoffmanford.com
- Jim Bibb (RETIRED 22')
Jim served as a team member of Hoffman Ford for over 25 years as a top performing salesperson month after month. We are sad to see him retire but wish him and his wife all the best in the next phase of life. Jim wanted to let all of his customers know he has enjoyed working with and helping you all over the years but more importantly he has enjoyed being part of your family even more! Â
As of October 1st, 2022 , Jim has decided to retire. He will be greatly missed around the dealership by all. Â
Please reach out to one of our Hoffman Sales Managers if you have worked with Mr. Bibb in the past as our management team will continue to take care of you.Â
Service
- Bob Hockenberry
- Ford Service Consultant
- Bob.Hockenberry@Hoffmanford.com
- Direct Line: 877-867-0725
- Jarrin Black
- Ford Service Consultant
- jarrin.black@hoffmanford.com
- 877-883-0539
- Desja Arroyo
- Quick Lane Service Advisor
- desja.arroyo@hoffmanford.com
- 877-867-0724
- Ryan Keefer
- Ford Commercial & Mobile Coordinator
- 717-657-1600
- Ryan Fortney
- Ford Commercial & Mobile Coordinator
- ryan.fortney@hoffmanford.com
- 877-867-0726
- Krystal Delano
- Ford Service Consultant
- krystal.delano@hoffmanford.com
- 877-867-0723
- Wayne Davidson
- Service Valet
- 717-657-1600
- David Gould
- Service Valet
- 717-657-1600
- Alexander Pete
- Valet
- Christine Kramer
- Valet
- Michael Blevins
- Service Shuttle Chaffeur
- 717-657-1600
- Randy Bronstein
- Shuttle Driver
- 717-657-1600
- Ken Jones (Nov. 27, 1960 - June 30, 2022)
- (Former) Ford Service Consultant
- Ken.Jones@Hoffmanford.com
- Direct Line: 877-867-0725
Ken was a beloved member of our Hoffman Ford Family for nearly 35 years. He held many roles at Hoffman throughout his years but his last was that of Commercial Service Advisor working with our fleet and commercial clients. Ken was well loved and respected by everyone that he worked with or came in contact with. Ken will be sadly missed by everyone.Â
Nov. 27, 1960 - June 30, 2022
Business Development Center
- AJ Benedetto
- Social Media Coordinator
- 717-657-1600
- Jim Hivner
- Business Development Representative
- Jim.Hivner@HoffmanFord.com
- 717-657-1600
- Kaleb Huntington
- Business Development Representative
- kaleb.huntington@hoffmanford.com
- (717)657-1600
- Allison Renshaw
- Service Administrator
- allison.renshaw@hoffmanford.com
- 717-657-1600
- Jessica Chambers
- Service Administrator
- 717-657-1600
- Kerri Umipig
- Service Appointment Coordinator
- 717-657-1600
- Caylee Rohrer
- Service Appointment Coordinator
- Allison Hockenberry
- Service Appointment Coordinator
- Jilleann Gray
- Cashier
Collision Center
- Jennifer Pond
- Collision Center Assistant Manager/Estimator
- jennifer.pond@hoffmanford.com
- 717-657-1600
- Mike Manoni
- Collision Center Estimator
- Natasha Lowry
- Estimator Assistant
- Emma Betz
- Administrative Assistant
- emma.betz@hoffmanford.com
- 717-657-1600
Parts
- Dale Glotfelter
- Assistant Parts Manager
- 717-657-1600
- Glen Yakel
- Service Parts Consultant
- 717-657-1600 x5132
- Scott Potteiger
- Collision Center Parts Consultant
- 717-657-1600 x5140
- Kevin Dooling
- Ford Parts Specialist
- Kevin.Dooling@Hoffmanford.com
- Direct Line: 1-877-883-0539
- Scott Yount
- Ford Parts Specialist
Fleet
- Mason Catalone
- Commercial/Fleet/Government Sales Manager and Courtesy Deliveries
- Mason.Catalone@HoffmanFord.com
- 717-297-1787
- Carl Kautz (RETIRED 20')
- Courtesy Deliveries / Fleet Sales
Carl served as a team Member of Hoffman Ford for 41 years. He started in the sales department in November of 1980 and worked his way to becoming the head of the Commercial & Fleet Courtesy Delivery Division for sales department.)     In his free time Carl was an avid visitor to Hollywood casino and still enjoys betting on the horses! Carl technically retired in early 2021 during the Covid pandemic to stay safe as he was almost 91 years old at that time.   Â
Business Office
- Marcia Gray
- Receptionist
- Sabrina Glotfelter
- Title Clerk
- 717-657-1600
- Christy Ritchie
- Warranty Administrator/Cashier
- 717-657-1600
- Robert Schaefer
- Executive Accounting Assistant
- 717-657-1600
- Tania Phillips
- Accounting Assistant
- 717-657-1600
- Linda Ayala
- Cashier
- 717-657-1600