Our Response to COVID-19

 


At Hoffman Ford, we are guided by the principles of the community we serve and live, and our deep family values. We first want to let you know that we are thinking about all of our customers, team members, suppliers - and our entire community - as we continue to work through the impact and effects of this Corona-virus together. 

We recognize and cherish the role our dealership serves in our community. For over 67 years, we have created a family of valued clients, team members, and community members who we support and who we are deeply committed to ensuring the safety and well-being of during this time of uncertainty

As we navigate through this rapidly evolving situation together, Hoffman Ford assures you that we are taking every precaution, to provide a safe environment for both our clients and our team members. We view this effort as paramount, and above all else. The health of our clients and team members is and always will be our top priority.

To support our community and those in need of our services, Hoffman Ford will continue to be OPEN and available for our first responders, local life sustaining businesses, as well as your own individual service, parts, and collision repair needs to provide you with reliable means of transportation!

We are taking the measures listed below to ensure as best as possible the safety of our customers and team members:

We are enhancing our daily cleaning efforts. The Hoffman Ford staff will work in tandem with our cleaning company to increase both effort and time spent sanitizing our dealership's most frequented areas; including but not limited to, customer lounges, restrooms, and offices.
We are placing disinfecting cleaner throughout all touch points in the dealership, offices, front desk, service, and parts counters. All team members are urged to use these cleaning supplies frequently and anytime they are within 3-6 feet of another person. We have a healthy inventory of cleaning products, wipes, hand sanitizers, soap, etc., readily available to be used at will. 
Our team members are practicing social distancing and eliminating any unnecessary team member to team member interactions.
We have isolated our departments to eliminate interactions between sales, service, collision, and office team members.
Our team members are working in shifts. These shifts are scheduled so there is no interaction.
Outside vendors are no longer allowed into the store.
We have set up temporary locations in the store that will allow for social distancing when it is necessary for customers to sign paperwork.
When interacting with a customer's vehicle team members will carry sanitize cleaner, to wipe door handles, steering wheel, and gear shift. This will be done at entry and exit.
Team members will disinfect desktops, door handles, bathroom sinks and other high touch areas every 2 hours.
No equipment is to be shared. This includes desk phones, cell phones, computers, pens, etc…
There will be no food delivery into the store.
All team members who can work from home and do not need to be in the store will work from home.
Any team member who feels sick is required to stay home and inform his or her direct manager.

 In these uncharted times, we want to be as flexible, considerate, and attentive to you and your automotive needs and we will strive to do our very best to provide the highest degree of normalcy to your everyday transportation needs.

Since Hoffman Ford deeply values its relationships with our local community and our customers we wanted to let you know that as your trusted local Ford Dealer, we are doing our part and to let you know we have you covered... if you need us!  

 As with any situation we will review operations daily to provide the safest possible environment for both our clients and team members. So be safe and should you or someone you know need our services, please feel free to contact our team at the numbers above so we can assist you!


                                                                                                                                                                                                                                                                                                                                               Stay Safe,                                                                                                                                  The Hoffman Family

IF YOU NEED US...CALL US!

  • Contact our Service Department at: (877) 867-0719

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Service & Parts Hours

  • Monday7:00 AM - 4:00 PM
  • Tuesday7:00 AM - 4:00 PM
  • Wednesday7:00 AM - 4:00 PM
  • Thursday7:00 AM - 4:00 PM
  • Friday7:00 AM - 4:00 PM
  • SaturdayClosed
  • SundayClosed

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  1. Hoffman Ford

    5200 Jonestown Road
    Harrisburg, PA 17112

    • Sales: (877) 883-0535
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Sales ONLINE Hours

  • Monday8:00AM - 6:00PM
  • Tuesday8:00AM - 6:00PM
  • Wednesday8:00AM - 6:00PM
  • Thursday8:00AM - 6:00PM
  • Friday8:00AM - 6:00PM
  • Saturday9:00AM - 4:00PM
  • SundayClosed